Status: Warning · Recommendation: Avoid. The directory recommends against using Freedom Finance / Freedom24 for Kazakhstan exposure. See the full warning for the evidence.
Why this entry carries a warning
A career banker of 30+ years, in a public Trustpilot review, opened a Freedom24 (Kazakhstan) account to buy Kazakhstan-listed shares, funded it easily by credit card, and then found withdrawal effectively impossible: escalating, unconventional AML documentation demands, unanswered emails, and money left trapped inside Kazakhstan. After more than a month he wrote the funds off. His detailed account is documented on the warning page.
The group structure that makes this confusing
“Freedom Finance” is a brand shared across several separately-regulated arms of Freedom Holding Corp (Nasdaq: FRHC):
- Freedom24 / Freedom Finance Europe Ltd — Limassol, Cyprus; CySEC-regulated (CIF 275/15). The arm most non-residents contract with to reach Kazakhstan-listed lines, and the entity named in the reader’s review — it now has its own profile.
- Freedom Finance Kazakhstan / Freedom Broker (freedombroker.kz) — the local Kazakhstan arm, where custody ultimately sits. A sibling of Freedom24, not its subsidiary — both sit under Freedom Holding Corp.
- Freedom Finance Uzbekistan (ffin.uz) — a separate entity with a clean personal track record; see its own profile. Do not conflate it with this entry.
The structural trap: a non-resident contracts with a reassuring CySEC-regulated Cyprus entity, but the money and the withdrawal bottleneck are in Kazakhstan, behind a correspondent-bank process the client cannot influence.
Alternatives
For Kazakhstan exposure, see the Kazakhstan country page — the local brokers (BCC Invest, Teniz Capital, SkyBridge Invest, the Halyk entities), or International Securities in the UAE, whose Tabadul link reaches the Astana International Exchange (AIX) from one SCA-regulated account (verified — I hold one). Or simply buy Halyk and Kaspi via their London/New York listings through any normal international broker.